At Fifty 410, we understand that receiving your medication warm with melted ice packs can be concerning. However, rest assured that this is completely normal and expected during shipping. Your medication remains safe and effective despite this.
Why Are Ice Packs Included If They Melt?
Ice packs are used to help regulate temperature during transit. They are not meant to keep the medication frozen or even cold upon arrival, but rather to slow down temperature changes. It is expected that they will melt by the time your package reaches you.
Does It Matter If My Medication Feels Warm?
No, the medication remains stable even if it feels warm upon arrival. BPI Labs conducted temperature stability studies, confirming that Tirzepatide remains effective even after exposure to a range of temperatures, including:
Up to 40°C (104°F) for 48 hours per cycle over multiple cycles.
A total exposure of up to 144 hours (6 days) across different conditions.
This study was reviewed in accordance with industry standards for pharmaceutical stability testing to ensure product safety and efficacy.
How Long Can My Medication Be Out of the Refrigerator?
Based on the study, Tirzepatide remains stable and retains its potency for several days, even if exposed to room temperature conditions. This means that short-term exposure to warmth during shipping does not affect its effectiveness.
What Should I Do When I Receive My Medication?
Refrigerate it as soon as possible (2-8°C or 36-46°F) to ensure long-term stability.
Do not expose it to direct sunlight or excessive heat for extended periods.
Key Takeaway
It is completely normal for ice packs to be melted upon arrival. Your medication is designed to remain stable despite short-term exposure to warmth. This stability has been verified through extensive testing by BPI Labs, an FDA-registered 503B pharmacy, and meets all regulatory requirements before being distributed to pharmacies.